Frequently Asked Questions about Liquid EHR software in 2021

Founded in 2006, Liquid EHR is a cloud-based electronic health record (EHR) and practice management solution for small and midsize optometry practices. This intuitive solution comes with medical records management, scheduling tools, and medical billing. Eye care providers can manage and modify patient records, view patient appointments, patient histories, previous billing, diagnosis, and recalls, link family members to the primary insurer, and more. It additionally provides clinicians access to patient records, insurance filing tools, problem lists, allergy interaction checks, active medication lists, educational resources, medication recommendations, vital signs, and more.

This platform enables users to add lab results, send patient reminders, and view clinical summaries. It combines best practices of an electronic medical record and practice management. Users can also access audit logs, controls, and encryption features. Designed keeping in mind the concerns faced by doctors while diagnosing eye disorders, this solution streamlines daily clinical workflows and improves patient care for optometry practices.

Liquid EHR is a practical solution as it does not require eye care practices to get their own servers. It provides users a secure space to store and access patient data and other program features. Users can access it easily from anywhere through the cloud.

If you are an ophthalmologist looking to consider this solution for your practice, we suggest reading this article till the end as it lists some thoroughly researched frequently asked questions regarding the EHR product.

Which specialties does Liquid EHR cater to?

It is a specialty-specific solution for optometrists and ophthalmologists. There are tools specific to these specialties, including built-in eye charts, historical IOP charts, drawing tools, image management, and frames data integration.

What users think about Liquid EHR support?

The vendor offers email support via [email protected]. Liquid EHR Reviews vouch for the fact that it provides excellent technical support. Their support staff is very patient, knowledgeable, and professional. They even offer support on Saturdays in case of emergency. The support team works directly with uses to help them restore their systems with very little downtime. Most importantly, they take update requests frequently and take user feedback seriously. Unlike other systems, training new employees only take a few hours instead of weeks.

How does it help practices improve patient care?

It allows physicians to spend less time on writing prescriptions, manually charting patients, and accessing patient information. This is how they can invest their time in caring for patients, thus improving patient care. It additionally allows optometrists to reference previous notes, participate in increased interoperability, and boost patient-to-physician communication.

Why should eye care providers choose Liquid EHR over another EHR product?

This platform is built specifically for small and midsize optometry practices. It was designed by optometrists, so it has the essential features practices require and is also easy to use. It offers medical records management, scheduling tools, and medical billing. Users can also incorporate lab test results, view clinical summaries and send patient reminders in just minutes.

Is this EHR certified for meaningful use?

Yes, this software is attested to Meaningful Use. It is compliant in accordance with the criteria adopted by the Secretary of the U.S. Department of Health and Human Services.

Does liquid EHR provide a telehealth solution?

Yes, and it offers a free telehealth solution for existing and new customers. This alleviates the stress of COVID-19 with a telehealth solution that supports increased demand for virtual care. Unlimited video and audio conferencing, calling, texting, faxing, etc., are included.

Do they provide references?

Yes, users can ask for references as they schedule a demo of the product.

Is there any setup cost other than the actual charges?

There are no long-term contracts or setup fees. Users have to pay a fixed amount month to month. According to Liquid EHR Reviews, the pricing plan this software starts at $199.00 per month, per user. Interested buyers can also contact the vendor for a custom pricing plan.

What users like about this EHR system?

Their scanned documents feature is highly acclaimed by users as it allows them to easily read the documents and scanned images. There are drawings for the anterior segment and posterior segment, which users also seem to like. Its ability to make spectacle, contact, and pharmaceutical Rxs quickly is also confirmed by users who tested Liquid EHR Demo. Users can edit the drop-down lists and save the data quickly without having to navigate throughout the application.

What are the key features of this software solution?

Key features of the software include a mailing list generator, workflow systems, audit trails, document management, integrated e-prescribing, compliance checks, and configurable exam records.

What does the ‘scheduler’ feature do?

This feature allows users to access patient records, view waitlists, check appointment availability and reschedule appointments.

Final Thoughts

Liquid EHR is an ONC-ACB certified cutting edge EHR solution, with a practice management system designed for ease of use and speed, scalable to an eye care provider’s needs. Developed by a team of forward-thinking doctors for the eye care industry, it provides secure industrial strength multi-user, multi-office access to patient data. But we still suggest you contact the vendor for any clarifications and request a demo version of the product to determine whether this solution would cater to your clinical and business needs once you have seen it in action rather than just reading about the features.

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